Kraken Support,

I am having an issue where my wire transfer is stating it is on hold.  I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial?  The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash.  If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page.  Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!