What's the transaction id? It's a number like 52323d47079e8bbac8680313cba02f60b77395bd77bda33e9a750fdda689f537. This will allow us to see the fees and anything else that could be holding it up. It does make your transaction less "anonymous" to tell us, so if you're concerned about that, best not to.
I hope this is it.
4635e5168ef439ae4f906dc1d9681798b400069834ae93856ee5ef1f23253aeb