so you like me are new to bitcoins...and you want to have someone make you a new kind of coin to use.  and you want that coin made for free...good luck on that request 

it is a clean running app though.  It will either see your cards or not.  If it does then you are done...if not then you need to keep looking at drivers, configurations or anything else to get it to be seen by the app.

make sure that you are running the bitminter mining app in "high performance" mode...it really just minimizes the window on your screen.  This way you are not loosing any gpu's on your mining app.

I am in the noob section as well...rightly so I must admit!  I am just mainly reading and learning more as I go.  Lots of things to try on my miner rig for when I get to the house though!

Trust is something that is earned in time...I am still too new to mining and selling of coins.  I am using BCT-e and CampBX...they both seem to actually work.  That being said you will have delays on getting into CampBX lots of times.  Best thing to do is set your sell orders and keep checking when you are able to access the site.

I know that I have MUCH confusion on the banking part of the mining that I am starting to get into now.  Any advise on what not to do so I can mitigate against theft like this one?

WOW!  Nice to see that the not so helpful desk is living up to the "standards" not outlined in any EULA that we see or have accepted.