pretty bad practice to be sending coins to an old deposit addy without double checking first
but whats done is done and now he is at their mercy
they might have had that wallet associated with the address changed lost or closed in any way or form
usually it should be valid and I am pretty sure they have access to it,but if they decide to take your coins and say there is nothing we can do
they have a perfectly legit excuse to do so,sadly
I hope you get your coins back,almost 6k USD at current prices is big money
but whats done is done and now he is at their mercy
they might have had that wallet associated with the address changed lost or closed in any way or form
usually it should be valid and I am pretty sure they have access to it,but if they decide to take your coins and say there is nothing we can do
they have a perfectly legit excuse to do so,sadly
I hope you get your coins back,almost 6k USD at current prices is big money
I explain to bitcasino.io in great detail whats happen. I know this wallet is still alive. There is activity with it before and after I send fund there on accident. It frustrate me they do not care. No attempts to find my coins. Just say 'that is not your address for deposit'. No efforts. I ask if that is they wallet. 'Maybe it is' they say! That sounds the reply of 15 year olds not safe casino!