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Hi Hussain8900/trackguy,
Thank you for being a long term customer and promoting us to your family and friends for over three years, its good to hear.
Before we move forward, I want to address your comment mentioned above: "Here I thought being partnered with Watford FC; a club in the EPL league would hold some meaning and accountability."
I mentioned last night to fellow loyal customer of ours that our commercial agreements and player risk management are completely different matters. Also on this matter, Watford regularly visits us, and us to them and we have a great business relationship and are looking to work together for many more years to come.
However, as for the rest of your claim/dispute, I am really struggling to comprehend your accusations now that I see the plethora of information we have at hand.
Starting with the owing amount of $2546 you claim.
This is so incorrectly over claimed it is not even plausible. Out of respect to privacy, Im not even go into the actual amount.
Regardless of the inaccurate accusations from yourself, we at sportsbet.io respect privacy 110% of the time and certain details will not be aired in public. We don't apologise for that.
Secondly, yes we do have you linked to other accounts.
I was AMAZED when I saw one of the many linked sportsbet.io accounts is the same name as you are using here for BTC Talk forum.. (trackguy)
To me, that is an absolute slap on the face to this thread, this forum, and the users using this forum. I would be disappointed if you didn't apologise to these good people who go out of their way to keep this thread going for being a touch disrespectful to them.
These guys are always here and genuinely try to help out users when they have the chance to. Then for you to say you are not 'multi-accounting' while multi accounting the same sportsbet.io user name on this forum is just not good enough basically.
Lastly, please be careful of directing the phrase "extreme form of defamation" towards us especially when you are claiming "Sportsbet is the biggest scam book out there in the industry"
Based on the information we have at hand and the incorrect figures and information you are claiming here... I don't think using and aiming the word 'defamation' is very fair at all.
This is my last and final response to your unsubstantiated and incorrect claims on this matter. All further correspondence stays between yourself (whichever account that is) and our security department.
regards,
Steve,
Sportsbet.io
I have already stated in my claims that the trackguy account which i opened in 2016 is mine, you can refer to my previous message. I have since lost access to that account and thus opened a new one; the rule that i broke is one that I never knew about. If I did, i wouldnt have dared to open another account if it meant i would lose all my funds. As per the $2546 i was referring to, there were 20 ethereum in my account before my account was banned so I am not sure what you mean by that. I want this issue resolved and I do not want to drag this any further. |
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I have an extreme issue with this sportsbook Sportsbet.io. A few days ago, as I was about to withdraw my funds from my account, I was locked out of my account instantly. Curious as to why I was locked and was unable to log in to my account, I frantically live chatted with the agents. I received a dry response from the agents and was told that I would have to contact the safety and assurance team. I emailed the safety assurance team and they told me that my account was disabled due to a security reason. I was shocked because there was none to my knowledge. They told me that I need to do a KYC which i happily obliged to do and sent in my drivers license as well as my banking statement.Having to wait 2 days for another response, the team got back to me stating that now I have to go through a second party verifying platform of Sportsbet which I did once again. I sent in my drivers license, my selfie and many other things and then waited for another response. Then I get another response stating my account was flagged for multi accounting by their security systems. They had linked me to 6 different accounts; 5 which are not my accounts. An account that I opened back in 2016 which I had no access to due to login and deposit issues was abandoned by me and hence I opened a new account. Now I just received another email stating that I am apparently engaging in money laundering, that I am part of a betting syndicate LOL, that I am using a robot or spy or AI to gain advantage and that I am colluding with other users in order to defraud sportsbet which is absolutely absurd and is an extreme form of defamation. Their final sentence to me "As a final exemption, we will close your account and no funds will be returned". I have 20 ethereum in that account which is my hard earned money, roughly equating to $2546 USD. I feel like I am being targeted and scammed even though I have been using sportsbet for more than 3 years and have recommended this sportsbook to families and friends and have sung its praise. It is heartbreaking for them to do this to me. I want my money back and returned to me rightfully so. Here I thought being partnered with Watford FC; a club in the EPL league would hold some meaning and accountability. I demand for my $2546 usd to be returned to me and I do not want to play games anymore by waiting more than a day for one email. The communication process in itself is extremely poor. If I do not get my money back, Sportsbet is the biggest scam book out there in the industry. My username is Hussain8900. I demand justice. Until then I will not stop until I get my money back from the scamming sportsbook.
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I have an extreme issue with this sportsbook Sportsbet.io. A few days ago, as I was about to withdraw my funds from my account, I was locked out of my account instantly. Curious as to why I was locked and was unable to log in to my account, I frantically live chatted with the agents. I received a dry response from the agents and was told that I would have to contact the safety and assurance team. I emailed the safety assurance team and they told me that my account was disabled due to a security reason. I was shocked because there was none to my knowledge. They told me that I need to do a KYC which i happily obliged to do and sent in my drivers license as well as my banking statement.Having to wait 2 days for another response, the team got back to me stating that now I have to go through a second party verifying platform of Sportsbet which I did once again. I sent in my drivers license, my selfie and many other things and then waited for another response. Then I get another response stating my account was flagged for multi accounting by their security systems. They had linked me to 6 different accounts; 5 which are not my accounts. An account that I opened back in 2016 which I had no access to due to login and deposit issues was abandoned by me and hence I opened a new account. Now I just received another email stating that I am apparently engaging in money laundering, that I am part of a betting syndicate LOL, that I am using a robot or spy or AI to gain advantage and that I am colluding with other users in order to defraud sportsbet which is absolutely absurd and is an extreme form of defamation. Their final sentence to me "As a final exemption, we will close your account and no funds will be returned". I have 20 ethereum in that account which is my hard earned money, roughly equating to $2546 USD. I feel like I am being targeted and scammed even though I have been using sportsbet for more than 3 years and have recommended this sportsbook to families and friends and have sung its praise. It is heartbreaking for them to do this to me. I want my money back and returned to me rightfully so. Here I thought being partnered with Watford FC; a club in the EPL league would hold some meaning and accountability. I demand for my $2546 usd to be returned to me and I do not want to play games anymore by waiting more than a day for one email. The communication process in itself is extremely poor. If I do not get my money back, Sportsbet is the biggest scam book out there in the industry. My username is Hussain8900. I demand justice. Until then I will not stop until I get my money back from the scamming sportsbook.
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Hey guys, back from just one of the many Liverpool highlights of my year! Sportsbet have been more than awesome. They flew me out to watch the CWC finals in Doha. When it became clear the flights were bad timings, they extended my stay so it was a relaxing and comfortable visit. Some random pics, no face pics sorry =D     Anyway, great stay, they treat you like royalty, great dinner with the bosses, great match (sorry SB you had to stay and watch the awards haha), and awesome times all around. These guys went big on meeting us out there and keeping us company. There are very few in the crypto gaming business who would have gone out of their way like these crazy guys did. It was a bloody good time, and they're gamers and sports people just like us punters. This isn't just a business for them, clearly, they're passionate about crypto and gaming it's infectious. A great advertisement for crypto and sports betting, if there ever was one. Thanks again Steve and SB! Big hearts. P.S. Now I really got to book a flight to UK to celebrate that other elusive trophy... right guys? Shall we all descend on LFC Bitcoin?  I hope i am lucky enough to win a contest like this. I love sportsbet! |
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Hello,
How do i get in touch with steve or anyone that works at sportsbet.io?
Kind regards,
You were newbie, Im not sure you able to send a personal message to steve, Unless Steve has set a personal message to allow newbies to send messages. If you need an assist you can go to offcial website then hit the live support, it's better way to solve what are you looking for. Hi sir, Thank you for your fast response, i was locked out of my sportsbet account and i had received an email saying I need to do KYC, i have sent in my drivers license as well as my bank statement and i have not received a response from sportsbet. As soon as i went to withdraw money, i was locked out of my account which is strange, i don't understand how its a security issue. Kind regards, Do not very you will receive a response soon from the Sportsbet team reading your KYC issue the same things happened to me a few weeks ago and My KYC is done now, they will take some time to complete the KYC I think you will get repose from Sportsbet team after Xmas holidays. Thank you so much sir. Have a great day |
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Hi sir,
Thank you for your fast response, i was locked out of my sportsbet account and i had received an email saying I need to do KYC, i have sent in my drivers license as well as my bank statement and i have not received a response from sportsbet. As soon as i went to withdraw money, i was locked out of my account which is strange, i don't understand how its a security issue.
Kind regards,
How long have you been waiting after your document sent? I believe Steve couldn't help you to verify your account, that's look like a different department. It might take a few days to make your KYC processed that is based on queue. Don't worry, Your balance is safe. Just wait, don't send a more message with wish your message could be processed soon, it doesn't work, Even your ticket will be sink into a new queue number. You are so kind. Thanks for your answer. It has been a day, i will wait until its resolved. I love Sportsbet and the community of sportsbet. GO SPORTSBET |
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Hello,
How do i get in touch with steve or anyone that works at sportsbet.io?
Kind regards,
You were newbie, Im not sure you able to send a personal message to steve, Unless Steve has set a personal message to allow newbies to send messages. If you need an assist you can go to offcial website then hit the live support, it's better way to solve what are you looking for. Hi sir, Thank you for your fast response, i was locked out of my sportsbet account and i had received an email saying I need to do KYC, i have sent in my drivers license as well as my bank statement and i have not received a response from sportsbet. As soon as i went to withdraw money, i was locked out of my account which is strange, i don't understand how its a security issue. Kind regards, |
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Hello,
How do i get in touch with steve or anyone that works at sportsbet.io?
Kind regards,
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