Thanks for the replies everyone. I figured out the issue. I was putting in a dollar amount to be transferred when I needed to put in the amount of bitcoin that I wanted to transfer.  I looked at the Trezor and will be getting one. Thanks for the advice.

Thanks for the reply.  Again, I'm new at this and trying to understand how some of this works. I don't have a lot in my wallet, but am under the understanding that it is more secure in the vault than in the wallet. I have a vault set up through Coinbase and was trying to store what I have there. I haven't heard of Trezor or Ledger nano S device and will do some research on that option.  Again, just trying to why the vault that I already have set up won't allow me to transfer what I have over from my wallet.

I recently bought part of a bitcoin and am trying to transfer it from my wallet to the vault with no luck.  I am using coinbase. I go to my account, click on deposit for my vault and another window opens up to deposit into the vault. I put in the amount, but when I click on continue, it doesn't do anything.  I sent an email to support but all they said was that they appreciate the feedback, no help on how to resolve the problem.  Any help would be appreciated.