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Thank you for that. I've been using Rentacoder for years, and when they were bought out and changed to "Freelancer.com", I've not experienced anything bizarre with them (aside from the normal onslaught of non-talented hacks from India trying to get pre-payment for services they have no intention of delivering on-- "I MAKE GOOD SITE FOR YOU YES SEND MONEY FIRST").
It is a logical fallacy to think that a company's lack of lawsuits against a random person in a random country means they are not in the right on an issue. Regardless, evidence is king. All I'm seeing so far is anonymous forum accounts saying things. I'm not blaming you, just saying.
Well... been their customer for a few years. But something started rotting there. Not going to spam you with all the claims and complaints. I think it will be enough to say that their help desk has just gone down the drain. People complained as they pay for all that stuff and they got right to expect to be treated like kings, not like worms (you can feel that while having money account locked and asked to send them your real life photo (by the way: knew they export those data abroad?). Can assure this is not about the counterparty risk (if you check the complaints, you will see that only a fraction of those are about blaming the middleman for bad customer or freelancer).
Then the anonymity stuff. Most opinions on open forums are expressed anonymously. Is it bad? Yes, I know there may always be a case of malicious astroturfing etc., but why should there? Major Freelancer.com's competitors (alternatives in plain language) are: oDesk and Elance. Check their reviews... still bad, but no huge flood of pure hate and despair. So we got two options: either there is some major conspiracy against Freelancer.com or the company gets what it asked for while mistreating its customers. As I saw their ugly side, I can promise: you can bet all your money on the second option.
By the way: can privately produce my full name and country I live in if you ever needed. Just don't feel like publishing them around.
...whoops... Freelancer.com did it already (look for my article: "Freelancer.com, Privacy Policy... and Gerontophilia"). Could you imagine a bank, hotel or airline doing something like that? This is how poor this company is. I am angry with it, so warning everyone: Freelancer.com is dangerous.
Speaking of legal actions:
What I was driving at is this company (its management, to be precise) is acting just irrationally. Why? They used to send C&D letters to bloggers like me pretending they feel defaced while justifiably criticized. But when faced with the real big time purported defamation (search for: Freelancer.com Scam – Part I : How $10 cost me $14000), they not only don't react properly and legally, but their CEO engages into some remote fights. It is not only unprofessional... this is just illogical. As they have been throwing mud at me just because I published an article they didn't like, I am simply assuming there goes another situation when they are blaming all the world except themselves.
Phew... haven't been intending to make such long statements or so. Just wanted to make a point
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