I thought all new deposits were good? Why did I get an email stating that the payment was successful but the transaction failed?
I don't know. Have you logged your issue at support.bitinstant.com? Do you have any order info?
Yes I have logged my info to your supprt site case number 13837. I'm still waiting for a response from you.
Transaction ID: 867fee0e-1915-4718-9baa-5ae24a713f08