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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: June 14, 2013, 05:59:39 PM
well I got my coins in my wallet!!!! only charged me 103.70 when the price is 99.00!!!  what a great service.

Open a support ticket with all the details and you can be compensated for any loss

So this is perfect! When/IF we FINALLY all get our funds, we than will have to submit problem tickets to get our fees refunded, and get the correct exchange rate? We've all already been chastised by your support representative for sending in too many problem tickets!

This crap just keeps getting better and better. I expect compensation on top of getting my fees refunded. Your incompetence caused me to permanently lose a profitable business opportunity.

And now you're talking about submitting more problems tickets! If I submit another form, It'll be a complaint form to the District Attorney.

Please take this as my official request for all fees to be refunded, and for reasonable compensation for opportunity loss.
I agree, who is going to open another complaint ticket when it takes 4 days to push an order through? Anyone who doesn't care, probably hasn't spent more than a few hundred bucks on bitcoins. And if you read the fellow who complained to BBB it had been 4 months of nothing. I call that justly warranted.
I think all anyone wants Is complete updates on when their money will be seen.
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: June 14, 2013, 05:50:55 PM
everything is gravy with my confirmations and my coins completely hit my wallet! thanks bit instant. and let me know of any compensation that we will be receiving. Having 300 bucks in internet limbo for a week isn't the funnest thing in the world Sad

Congrats Levy, good to hear.  Has everyone finally got their funds now?
Nope I still need my 500 deposit I placed and was confirmed on 6/11, seriously what is taking SO long, absolutely rediculous!!!! I've been such a loyal customer to bitinstant and have spent over 10,000 in last 8-10 months!
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