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Hi Steven,
As expressed via email we understand your frustration.
To reiterate, the transaction in question 2d9b0a48c1e48d219dda5f8064504cd5c7c92c75ddf01c88b43b5b72deb2f6e5 as shown in the screenshot below that you have shared here on the forum, of which is now boxed in red. This transaction was never confirmed in the blockchain, therefore was never received by us.
Please check for yourself here
https://blockchain.info/search?search=2d9b0a48c1e48d219dda5f8064504cd5c7c92c75ddf01c88b43b5b72deb2f6e5Greetings.
Your statements contradict each other. This is not a double spend. You received both. You still claim to not have received one of my deposits. Or as you say it was declined. Declined? After the bet wins, my bet gets declined?
Then you refund the original deposit.
Therefore, its clear you did receive it. You are just not paying me on my win. What if that bet lost? The evidence and documents speak for themselves. You will lose more money by stealing in a business, due to the large amount of viewers that are viewing this forum and other forums. Not to mention Karma.
I have been a loyal customer and you have made a lot of money from me. Now you scam me out of my coin?
Email you with any further questions? Yes the last 6 emails I've sent to you have gone ignored. Why are you ignoring me?
One more question. Why did you credit my account 50mBTC plus my deposit, if you never received my payment?
Do you feel like you did something wrong?
Security also confirmed this WAS NOT A DOUBLE SPEND
I have also posted this on askgamblers forum.
Please pay me the .35btc you owe me to my account. I will not settle for your .05btc garbage credit.