THANK YOU! 

Sorry. I've got a support ticket open, but haven't heard anything on them in a long while, even after qurerying status last week (I don't suppose there's much staff there on the weekends).

I actually made two transactions -- one was taken care of last week, but queries on the second have gone unanswered. I know y'all are working hard back there in the support dept. I've had that job in the past, and I know it's hard work dealing with upset customers all the time. Y'all do have my sympathy. But after so long I'm getting cranky and trying every avenue I can to find resolution. The 11th was a LONG time ago.

The bitInstant dashboard shows the transaction number as: 9d3f16c8-6837-48c7-9aeb-76959ba5eb9d

I made a cash deposit on June 11th -- and I'm STILL missing my coins. Support has been.. unhelpful. I've had to reach out to facebook, I've tried twitter, and now I've found this forum. WTF? Thank god it wasn't a large sum.. but still - 14 DAYS. I've queried support and gotten nothing in response via email. this is REALLY frustrating.