Hi,
I thought Qoinpro was a nice idea so I made a login and transferred 0.25 BTC to it. After a few hours it was there. In the newsletter I was asked to claim my BTG and BCH, so I did that. After a week nothing was there so I started to e-mail them. First I sent an e-mail to their support service every three days, then every two days, then daily, then via Twitter. Not one time did I get a response. So after a few weeks I decided to witdraw my BTC, so my account is empty now. For the deposit, there was a tx record. For the witdrawal there was not. So after a few days, I started to email them again, offcourse without any luck. Now after a few weeks I've come to realise that they kept my BTC.
Since I don't want anyone else to experience this, please don't use Qoinpro. If you have BTC on Qoinpro, get it out as fast as you can.
If other people are experiencing the same problem, please contact me. I have contacted a lawyer, we will take further steps. I will also go to the police to file a complaint. Everyone should do this.
Hi, I tried to make a withdrawal yesterday and the address sent too has no sign of arrival. Checked the blockchain and its gone to an unknown address. Tried support emails throughout the day, no response. On the site there is no action tab near the transaction. They’ve just robbed me off all my BTC and I'm gutted. Not a lot to some but all I had. 1.1BTC
Looking at forums I'm clearly not the first and now kicking myself. They won’t even tell me the address sent to and I had to search the blockchain. I'm not sure how this spurious address was even there. Any advice or thoughts appreciated but guess there is little I can do.
Good luck,
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