Ok, so this thread is seriously unjustified at this point. Ukyo is clearly having difficulties delivering. But it does not justify a scam accusation so long as he appears to be working on the issue....
Really loved your explanation but it SHOULD come from Ukyo, yours is only a guess. Might be the correct one, might be not.
Ukyo has got a business that not only runs on a technical note, it also consists on telling ALL his customers (a note on the website perhaps???) about whatīs going on. Feels like weīre alpha testing here.
Iīve worked in software development too and this is a very common claim, "itīs not that easy to fix" and whether I do believe is not an easy fix, I have to remind again, this is only a part of his business.
Example: you call weexchange on the phone and the person answering could give you a pre-scripted answer to the query (which is now a common one). Seriously, that takes 5 minutes to think and resolve and will leave people a bit more confident.
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If you actually checked the "Add funds"-page you would see this message:
