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Most of the people who were complaining never posted again, which is typical. People only go out of their way to make public statements to provide negative feedback. Only a few of them posted again to confirm that they had received their BTC, albeit without the fee reimbursement they were promised... BUT they were told to resubmit a new support ticket if they wanted to claim their reimbursement, so those who wish to do so have to wait for their company to authorize that claim as a separate matter. It's all a lot of messy technical crap, but unfortunately they have to follow the company's protocol and handle each case separately and with whatever information they have available to them at the time. Bitcoin is still a pretty new currency and its popularity has been on the rise so its no surprise that a slight technical glitch here and there can cause a trainwreck of backlogs. Anyway, I'm waiting patiently for my Coinapult email. I believe that it will make it eventually...
Yea but most of those people posted bitching about transactions they just made or made in the last day or so. So hiw can they be taken care of before all of us who are patiently waiting?
That's what I was saying. They are picking and choosing.
I am going on two weeks. And both of my orders were correct no mistakes.
Wow,two weeks. I thought I might be nearing the end of the road after 9 days.
The other big issue is they continue to mislead people into believing the site is fixed and operating correctly when obviously there is still alot of problems. If they are picking and choosing which problems to fix, this affects those of us who have been waiting the longest.
