I fully support the author of the previous post.
It is better not to deal with them! My 15 BTH were stuck there since November 2, as I made a deposit. And every time I get the same answer "The compliance officer in charge will look into this matter and get back to you soon.Your patience will be highly appreciated." But this issue can be resolved in 5 minutes. Maybe a class action lawsuit needs to be filed against them?
These are our coins!!!