Merhaba, bittrex hesabımdan para çekemiyorum çünkü basic ve enhanced verification yapamadım. Neden bilmiyorum basic için aşağıdaki şekilde uyarı veriyor;

We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account.

Enhanced denediğimde ise aşağıdaki uyarıyı alıyorum;

Name Mismatch
We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand.

Tips for successful verification:
Take a fresh selfie, ensure nothing is blocking a full view of your face
Do not use the same image from your identification documents
Do not use a professional profile picture
Do not manipulate the image of your identification in anyway. This includes adding watermarks or blacking out certain information
Do not crop the image of your ID such that any portion of the ID is removed including edges

Tekrar denemeye çalışıyorum ama buaçıklamalardan başka birşey göremedim. Yardım edebilecek olan var mıdır?
Teşeküürler;

Hello everyone, i'm using bittrex account but get this error, how can i try again to be enchanced, cant withdraw. I see this error;

 Name Mismatch
We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand.

Tips for successful verification:
Take a fresh selfie, ensure nothing is blocking a full view of your face
Do not use the same image from your identification documents
Do not use a professional profile picture
Do not manipulate the image of your identification in anyway. This includes adding watermarks or blacking out certain information
Do not crop the image of your ID such that any portion of the ID is removed including edges