Hi Kraken-Support

Is there any Fidor specialist who has eligible  and sufficient rights , wants  to pick up and solve the  missed credited issue 1027663.

Hi Kraken-septimus

I did not make seperate deposits. As I sent you my swift docements and screenshots I sent exactly 12k.
Not seperate something or partial , exactly 12K euro.
Before sending money I have also checked my daily and monthly limits and check the code.It is so strange that I have never faced such problem before . Please let me know the situation of problem.

Hi Kraken-Septimus

One of your colluage(Anthony)  wanted me to send some screenshot of swift  and I replied the email in a ten minute with attaching the documents.
I do not know whether you have received the documents or not.
After that the ticket (1027663) was assigned to you .  Do you have any idea where the problem is .  To summerize the problem I sent 12000 Euro
but the deposit in the Kraken is 4500 Euro.

Hi Septimus,

I think someone took care of my ticket but today my account was deposited just 4500 euro. I have sent 12000 euro. Could you please reckeck or
re-escalate it

Hi Kraken support,
Could u help me pls.Ticket:1047100 ,I have sent 12k euro but have not deposited. I have also filled the form.
I have checked out the bank and they said they transfered it correctly.My code that i have put is also correct.
So I really wonder what the problem is.