Same problem, guys!

They answer me:

"Hi and thank you for your support request,
We are aware of the delay occurring with ETH and ERC20 token deposits and our technical support team are working to rectify the issue.
At present we are unable to provide an estimated time for resolution, however all pending transactions will be received once the wallet is back online.
We apologise for any inconveniences caused and thank you for your patience while this is resolved.
Sincerely,
CoinExchange.io Support Team"

Still waiting. 

I was recently tricked by the high price of eth into sending some eth to coinexchange. Now I am worried my money is lost forever - deposit has over 500 confirmations and not even showing pending on coinexchange. I have submitted a ticket but after reading about coinexchange I am not holding out hope. Did anyone's deposits ever show up?