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Hello,
Today, 19th April, 2016 @ 9:30am(IST), I tried to access my BLOCKCHAIN wallet app from my android phone.
Even when I entered the correct pin I got the error: INVALID PIN.
There was some technical error associated with it.
And I wrote the same to the support mail ID of Blockchain app, and they replied saying that there was some technical issue.
I had entered correct PIN - more than 4 Times but due to technical error it was considered as INVALID PIN. so now the Blockchain app in the locked state, and when I open the app the screen is opening with the 2 options:
1. Forget wallet
2. Use Password
Now I cannot do the either case, neither FORGET WALLET (will loose my bitcoins) and cant enter password as I dont have password. At the time when I initially have registered with the blockchain android app, ENTERING THE PASSWORD was not compulsory. SO at that time I only had the PIN with me as the key to enter into it. So there is no such PASSWORD linked with my account. It seems recently the APP is updated wherein the password input is compulsory.
So as of now I dont have any PASSWORD. And it was not my fault as I entered the CORRECT PIN everytime, Just due to technical error now I am on verge of loosing my money.
So kindly let me know what to do?
I have a valid PIN, valid Mail ID, Wallet ID but still due to the SYSTEM DOWN TIME, I received the error - INVALID PIN.
It would really be great if you can just reset the screen of my mobile app to the ENTER PIN screen.
So please help me out and guide me how can I go ahead with it.
or just reset the screen to normal ENTER PIN screen, so that I will enter the PIN and make further transactions as I have all the valid details required for LOGGING IN, but no password as of now.
Today, 19th April, 2016 @ 9:30am(IST), I tried to access my BLOCKCHAIN wallet app from my android phone.
Even when I entered the correct pin I got the error: INVALID PIN.
There was some technical error associated with it.
And I wrote the same to the support mail ID of Blockchain app, and they replied saying that there was some technical issue.
I had entered correct PIN - more than 4 Times but due to technical error it was considered as INVALID PIN. so now the Blockchain app in the locked state, and when I open the app the screen is opening with the 2 options:
1. Forget wallet
2. Use Password
Now I cannot do the either case, neither FORGET WALLET (will loose my bitcoins) and cant enter password as I dont have password. At the time when I initially have registered with the blockchain android app, ENTERING THE PASSWORD was not compulsory. SO at that time I only had the PIN with me as the key to enter into it. So there is no such PASSWORD linked with my account. It seems recently the APP is updated wherein the password input is compulsory.
So as of now I dont have any PASSWORD. And it was not my fault as I entered the CORRECT PIN everytime, Just due to technical error now I am on verge of loosing my money.
So kindly let me know what to do?
I have a valid PIN, valid Mail ID, Wallet ID but still due to the SYSTEM DOWN TIME, I received the error - INVALID PIN.
It would really be great if you can just reset the screen of my mobile app to the ENTER PIN screen.
So please help me out and guide me how can I go ahead with it.
or just reset the screen to normal ENTER PIN screen, so that I will enter the PIN and make further transactions as I have all the valid details required for LOGGING IN, but no password as of now.
Same in coins.ph app
