Their domain is on client hold (
http://www.icann.org/epp#clientHold)
Registry Registrant ID:
Registrant Name: juvo marceles
Registrant Organization:
Registrant Street: Surinamestraat 26 2585 GJ Den Haag
Registrant City: amesterdam
Registrant State/Province:
Registrant Postal Code: 2585 Gj
Registrant Country: NL
Registrant Phone: +31.0001220358
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email:
04b8f2486ba3aa0f958803ea562ec781-5589552@contact.gandi.netFrom the icann.org site
clientHold
This status code tells your domain's registry to not activate your domain in the DNS and as a consequence, it will not resolve. It is an uncommon status that is usually enacted during legal disputes, non-payment, or when your domain is subject to deletion.
Often, this status indicates an issue with your domain that needs resolution. If so, you should contact your registrar to resolve the issue. If your domain does not have any issues, but you need it to resolve, you must first contact your registrar and request that they remove this status code.
Seriously an exchange makes money hand over fist and with 7 people working there this should have been resolved ages ago. They are buying time waiting for people to go away. Thankfully I moved my money out of the exchange but it's still pisses me off