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Hello Slow Death, Yes, Audrius is a founder of Mistertango and BTC-exchange. Talking about the physical address, in the google street view you can see a building which is connected with Kia Motors, it is a 5-floor office building and we are based there. This version of the exchange was built last year and, we will update our UI design next week. Anyway, we want to create a more community-based exchange, so the UI can be a little bit different from all exchanges because majority of them are focused on advanced traders. so Audrius Ramanauskas, founder of Mistertango is the owner of this exchange? About the physical address of your exchange, I found this: Address: Perkūnkiemio 2, Vilnius, Lietuva Source:https://www.google.com/maps/place/Perk%C5%ABnkiemio+g.+2,+Vilnius+12128,+Litu%C3%A2nia/@54.7418732,25.2225843,3a,75y,156.26h,90t/data=!3m7!1e1!3m5!1shC4B3pCqJP0P67qowTYpng!2e0!6s%2F%2Fgeo2.ggpht.com%2Fcbk%3Fpanoid%3DhC4B3pCqJP0P67qowTYpng%26output%3Dthumbnail%26cb_client%3Dsearch.TACTILE.gps%26thumb%3D2%26w%3D86%26h%3D86%26yaw%3D156.2584%26pitch%3D0%26thumbfov%3D100!7i13312!8i6656!4m5!3m4!1s0x46dd91a15d686957:0x3a5841a9c9a951f0!8m2!3d54.7416125!4d25.2227701 how do you explain? your exchange is very strange, it has an ugly design. I think you need to work on designer of your exchange
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Hello! BTC-exchange.com - crypto-to-FIAT exchange based in Lithuania. Our average daily volume is around 100BTC, but we want to grow and expand, for this reason, we want to announce a few main updates in our system: 1. We have developed our own registration flow, which is independent of our previous partners! Our onboarding procedure is very fast - register on www.btc-exchange.com, pass your ID verification process, send us your Bank Account Statement, which is a proof of your Bank Account and you are all set to trade in our exchange! 2. If you want to have almost INSTANT deposits/withdrawals to and from our exchange, you should register to our exchange via Mistertango Bank (extremely crypto friendly bank). If you register through the bank, your deposits from that bank and withdrawals to that bank will be made in under 15 minutes. Advantages of our exchange: - Very low trading fees! Maker fee 0.00%, Taker fee 0.10%. - API documentation - Very fast onboarding procedure, which can take up to 15 minutes How to register on www.btc-exchange.com?1. Go to our Sign Up page here -------> https://www.btc-exchange.com/sign-up2. Complete ID verification procedure 3. Verify your Bank Account Number in order to use FIAT deposits and withdrawals You are all set to use our exchange! Quick reminder, that verification of your bank account is necessary only for FIAT deposits and withdrawals, crypto deposits and withdrawals can be done just after ID verification! If you have any other questions, suggestions or feedback, let us know here in this thread or drop us an email at info@btc-exchange.com.
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Did anyone deposit from Kraken/Bistamp to Mistertango?
Is Mistertango a bank with license or an E-payments ( Electronic Money company) ? Do they participate in CRS or no?
Kraken/Bistamp: both are tested. Works great. Just like any other. Mistertango has EMI licence (issued by the Bank of Lithuania). Don't know about the CRS.
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But the website says: Your Bitcoin will not be exchanged if the obtained value will be less than 5% of the market value. If it happens you can still exchange it by yourself on BTC-exchange.com
It means, that if our market's price will change >5% (in between (minutes usually) your submission time and actual processing time), the exchange operation will not be processed. This happens very rarely. I agree it's a weird sentence. I think what is means is that when you send BTC to that address it will automatically be sold as a market order on btc-exchange.com however as a protection for you they will not accept a sell order below 5% of the current price. In that case you will instead get the deposit at btc-exchange.com and you may manually place a limit order at whatever price you choose.
Yes
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however, there could be some kind of initiative from blockchain's perspective to somehow map fraudulent public keys with private ones and freeze them. I do understand this is not easy to filter legit fraud cases and not to blame the innocent ones, etc etc but something should be done regarding this issue.
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Better to just make a list of 10 safe wallets rather than a list of 1000 unsafe wallets.
I think you've misunderstood the meaning behind wallet address and wallet service. My apologies, I though you were referring to addresses from which unsafe wallets were distributed. But you mean Bitcoin addresses? As they are designed for single use (a practically unlimited number of addresses can be generated from a single private key), it seems a scammer could easily circumvent any blacklist. good point, sadly.
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Better to just make a list of 10 safe wallets rather than a list of 1000 unsafe wallets.
I think you've misunderstood the meaning behind wallet address and wallet service.
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I'd like to start a thread that would list fraudulent, scam or risky wallet addresses + explanation of why it is being accused. I understand this will not be a perfectly ideal one, but it at least gives someone a chance to check the background twice before sending one's BTC. Please, share the wallet address if you've been scammed.
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Do you need over-the-counter service for cryptos? In our case we could make it happen for BTC/EUR pair trades.
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Dear users, is there any demand for bitcoin OTC service?
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Don't know how about others, but Mistertango have electronic money institution license issued by central bank of Lithuania https://www.lb.lt/en/frd/view_license?id=412But it's not a full bank. I'm not sure, they report to government institutions or not, but if they will get request to do that - they will provide all information about you that they have. I'd say EMI is even better than bank, 'cause EMI's licence does not let you lend the money. So, all the money people deposit to their Mistertango account is always there and is supervised by the Bank of Lithuania.
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Anyone have experience with receiving SWIFT payments to their Mistertango account? Tomorrow will be the fourth business day since payment was sent and still no sign of it being credited to the account.
it takes around 3 business days for SWIFT transfers and then it takes 1 more day for mistertango to process their inner procedures. So wait for about a business week before you contact them about such matters. And BTW, it is very important to use their reference code (details code) in your transaction to get faster processing.
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Yesterday my mistertango has arrived. Strangely on the delivery address there was the wrong town but luckyly correct zip code. I've loaded the exchange and I discovered the 1% load fee minimum 0,0025BTC (bad thing) Exchange rate is fair. (much better than wirex, that remains the worst ever seen)
I tried an ATM withdraw and it unfortunately failed. "service temporarily unavailable" I hope it was only that ATM, i'll try others this evening.
Wallet has fees, but trading is free.
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Hey, Any plans on ETH deposit support?
Well, we (the exchange that is collaborating with Mistertango on crypto-related operations) are planing to implement ETH somewhere on the Q2. So, if they'll decide to support ETH deposit, sadly, they will have to wait for us until then.
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Today I was reading article on Lithuanian press about customer of Mistertango who lost €500. Shortly, he lost his Mistertango debit card. It's possible to block card using Mistertango app, but for some reason he wasn't able to do that. He tried to contact support about this issue, but he didn't got answer. As written in article, it was contactless card and it don't require to enter PIN code when you spent up to €25 at once. So, person who found that card spent almost all money eventually. Good thing that Mistertango will cover these €500 and it will be returned to customer account. But one question came to my mind - when did Mistertango started to issue contactless cards? I can't find information about it anywhere. And Mistertango said that have problems to answer support tickets in time due to fast increasing number of users. It can take more than week to get ticket answered. Here is link of article, you can try to read it using Google Translate: https://www.15min.lt/m/id/verslas/finansai/vyrui-nepavyks-uzblokuoti-pamestos-bekontaktes-korteles-dingo-500-euru-662-922644you can block your card via an app.
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Hi Guys,
I had opened a mistertango Business account in December , and got verified my business client sent me the payment for my invoice of Euro 12,500 via swift and another SEPA payment of Euro 13,000. The transaction was done on 17th January and 12th January respectively. Its been about 4 weeks and I still have not received the money.
Mistertango has been unable to trace the payment with whatever information my clients have provided to me from their bank.
The SEPA payment was done via Italy post office branch . My clients from Italy says he cant provide anything more on the payment.
The Swift payment detail of Tracer has been raised by the sender's bank , and I am waiting for those details.
Does anyone has any experience of missing SEPA payment tracing. Please advice.
Thanks
If Mistertango can't trace the payments on their end, then you should probably focus the tracing work on your client's end. You should also explore different angles of this issue and not just look into the non-receipt of the SEPA transfer. For example, you might want to check if your client did indeed send the money and wasn't making you run around in circles. After all, there are clients who tell Mickey Mouse stories too, you know? If you are absolutely convinced of your client's integrity, then you might want to look into the red tape... Italy's Guardia di Finanza perhaps delaying the transfer while they do checks about it. They are, after all, well above the EU's 10k Euros mandatory reporting requirement. Thanks for the reply, I have shared the prints of the client transaction details with Mistertango already. Is there a way to connect and get the status from Italy's Guardia di Finanza. Thanks Again I know this case and believe me I work hard on it to be solved. But there are good points on tracing the client's end.
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I see some people complain about the BTC exchange rate Mr.Tango uses. I ve seen complains of your exchange rate being 20% below Preev. Can you please clarify what exchange do you use?
Mistertango does not exchange BTC themselves in any way. The exchange is done via btc-exchange.com (aka bitmarket.lt/lv/ee) and then the money (EUR) is send to your Mistertango account. Our exchange has procedures rates, that vary but usually differ in between 0,0025-0,005 BTC as a minimum charge. So if you exchange a really small amount of btc, due to that minimal fee, you actually may suffer a huge fee percent-wise.
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can you keep some bitcoin "unconverted" on their exchange and decide to convert only when you need it?
Yes. Just login to the exchange and use the address shown there. great news! So I can exchange BTC on rate shown in order book, and then i have immediately available on debit card balance? Yes. Almost instantly.
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What kind of service these guys use to send their crypto card? Ordinary mail?
There's no such thing as crypto card. Mistertango's card is a regular Mastercard card. All the crypto "things" happen on our exchange due to our partnership with Mistertango.
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