I requested a refund in April, look what i got today -
"Dear Mr. xxx,
as you may already be aware we are facing some difficulties to process all the refund requests we have received. With this e-mail we would like, first of all, to apologise for the delays you are facing and to thank you for the patience so far.
Given your position in the refunds processing queue and our cash-flow projections, your refund is expected to be processed about on the second half of September, 2014.
We understand this may be a long time to wait for, as such we would like to give you some alternative options that may be available in shorter time:
1) We may restore your order and send it to you with 100% more hashing power than the original order was. That is, if you ordered 1TH/s, you would get 2TH/s. Shipping would usually take place same day or day after we received confirmation from you, anyway not more than 5-7 days.
2) You may convert the amount we owe you (including the 10% penalty) into hosted mining contracts, which will be available from August 15th. More information is available at
http://bitmine.ch/hosted-mining-plans-now-available-starting-1gh/Let us know if you are interested in exploring either of the alternative options, otherwise we kindly ask you to bear some more patience until your refund is processed.
Best regards,
Bitmine AG, Bitmine.ch"
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