I am having huge problem with exrates as well. deposited Beetle Coin and been held in my wallet for more than 6 months without being able to withdraw nor sell. Complained many many times but falling on deaf ears. These guys have all the traits of scammers. Integrity is almost zero. Yesterday I managed to execute the withdrawal feature in my wallet but have not received the coins in my receiving address. emailed them twice to enquire but still no reply. Bloody frustrating