12 days, no monero, no ticket answers...
Did you use a payment ID ? The wallet states : Make sure you use your PaymentId when depositing or your deposit will be lost.
I made a withdrawal on 9th december, to my monero wallet, the transaction status is complete.
Cryptopia gave me tx id: e1cc5f1833b0b796a4a48ef71eaed8d2186887f0a47dbc65d2e4de23cf8cbe9b and it is not in blockchain.
I opened a ticket #67522 and there is no response 16 days for now...