Definitely a SCAM.

Try calling on the phone number listed on their website and you would have a clear answer!!!!! I wonder what Mr. Kent's excuse if for this?

Mobile:
iPhone 6s
Chrome or Safari

PC:
MacBook Pro (15-inch, Mid 2010)
2.4 GHz Intel Core i5
8 GB 1067 MHz DDR3
NVIDIA GeForce GT 330M 256 MB
Intel HD Graphics 288 MB
MacOS 10.13.2
Google Chrome