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1  Economy / Web Wallets / Re: LOST ALL MY MONEY By BLOCKCHAIN EXCHANGE on: December 12, 2017, 09:10:47 PM

Hey,

The conversion of coins in blockchain.info is powered by a third party called shapeshift and I just checked their site. Apparently, Transactions may be delayed for hours as both the bitcoin and ethereum networks are congested.

The Ethereum and Bitcoin networks are currently experiencing significant congestion. Transactions may be delayed for hours.

So your funds will probably show up after a few hours but since blockchain.info's support can be slower than turtles, I suggest to contact them now in case something happens like waiting for the exchange process for days. *Please note that the conversion/exchange process will only start once they've received your deposit and as you said, it only confirmed today right? So technically you haven't waited for days.

Submit a request here: https://support.[Suspicious link removed]/hc/en-us/requests/new
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/blockchain

EDIT: Added Link(s)


The Exhange was on 7 December, its was on on 10 December confirmed. but its still show as Pending and now its almost 13 December
2  Economy / Web Wallets / Re: LOST ALL MY MONEY By BLOCKCHAIN EXCHANGE on: December 12, 2017, 08:08:08 PM
I have used BlockChain exchange from blockchain btc wallet to blockchain eth wallet
my transactions had 0/0 confirmed for like 3/4days but since today its shows as Succses but... i didn't receive anything yet Link: https://etherscan.io/tx/0xdf47a553b1f06f89eda6a48a894c01a8a3a43a1e8ecd772e367379377ec92af3

What can i do to get my money back

You can track the progress of your exchange in your btc wallet (If btc to eth)/Eth wallet (If eth to btc). Can you tell us what it states? Or better yet, Send a screenshot here.

If you don't know what it looks like or where to find it. This article should help you: https://support.[Suspicious link removed]/hc/en-us/articles/115005177623-Exchanging-bitcoin-cash-BCH-for-bitcoin-BTC-or-ethereum-ETH-  (It's the 4th picture and the 5th one is where you can find it)

And don't worry you will not lose your coins. If ever the the trade failed, they will send a refund to your return address if you had entered one. If not they will ask you to contact their support and reference your TXID as well as state which address you want them to send the refund.
Here is the screenshots
1. http://prntscr.com/hmn2w9
2. https://prnt.sc/hmn1us
3  Economy / Web Wallets / LOST ALL MY MONEY By BLOCKCHAIN EXCHANGE on: December 12, 2017, 06:09:19 PM
I have used BlockChain exchange from blockchain btc wallet to blockchain eth wallet
my transactions had 0/0 confirmed for like 3/4days but since today its shows as Succses but... i didn't receive anything yet Link: https://etherscan.io/tx/0xdf47a553b1f06f89eda6a48a894c01a8a3a43a1e8ecd772e367379377ec92af3

What can i do to get my money back
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