Signed up last night and sent some BTC over hoping to make this morning’s sale. Instead my payment still shows pending and when I click on the red Payment Icon to view details it just shows “unpaid” and that it’s awaiting payment. It’s been like that for over 12 hours now and my exchange platform already shows my BTC has been sent over. Is there something I’m missing here? I emailed Rise with the information they asked for but apparently the invoice number is not the TX ID... so I asked their help where I could find the TX ID and they just said “in my wallet”. Haven’t heard a word since. Maybe someone here can shed some light and be a little more helpful and specific. Thanks.
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