Last night I have sent BTC to C-CEX. Now I can not withdraw it and my balance is somehow on negative. I have tried to reach out for the support; but so far I have only received a computer generated message where it says: "Please, try again now - it should work fine." Which did nothing to solve my problem. I have created a ticket (529763) and sent links. Also replied many times to support (as advised by C-CEX accout, previously) but my btc is still gone and balance is at minus... Still waiting for a legit reply and a fix. Thank you...

Update: Problem solved within 24 hours. I have transferred the coins into my account now.