I did not receive a withdrawal, it says "Not a valid transaction hash." and my balance under 0 equal

TX 5947348   2017-12-15 04:27:04     Debit_ATP   0(PmjXssH8vcLgsciM2smUBzw8CM32ukpDP6)      -9413.38603145       


(SOLVED) TY FOR ADMIN LUCAZANE