I'm in the same boat, made my payment 4 days ago, confirmed through blockchain, and still showing "pending" on their site

Hashflare offers a service people want, but their systems are not at the point where they can offer this service to the volume of customers that want it.

As a result you get  18,000 emails  and support tickets.  Their systems are creating issues, those issues cause customers to create tickets.

As a customer creating a ticket is the only recourse we have, so as much as I sympathize with their plight of having so many tickets, they are responsible for them being created.

There is also no phone line, chat, tech support of any kind. The message to Hashflare is this: how about just fix things so we don't need to create the tickets to begin with.

People don't create support tickets when something works properly! Stop the bullshit excuses.

Meanwhile I am lost somewhere among those 18,000 tickets, with my investment in limbo,  and opportunity cost getting bigger and bigger.

FIX THE PROBLEM HASHFLARE--WE WANT TO GIVE YOU OUR MONEY!