I finally received my coins after 3.5 weeks

Thank god. I finally have my coins after 3.5 weeks  . So the problem for me is resolved...

Ripple wallet is in maintenance right now, so hopefully after that I it is resolved and I have my Ripple...

What happend which coin?

I just loged in at cryptonator and saw the Ripple wallet is in maintenance right now, so hopefully after that I finally receive my ripple.

I sent Ripple to my address, they appear in block explorer, not in my wallet. Two weeks later they are transferred to the account of cryptonator, without seeing them once in my account. I just loged in at cryptonator and saw the Ripple wallet is in maintenance right now, so hopefully after that I finally receive my ripple.

I also opened a topic: https://bitcointalk.org/index.php?topic=2628097.0

I sent a mail on 19 Decemeber which still isn't answered..

When did you send your mails to the helpdesk?

Maybe you have to wait a little longer. like I say they are busy and overloaded with requests. I also still got no answer (requestnr. 68000 and 76000) but I saw they fix problems. They should communicate a bit more so everybody know they are working on it. The holidays are also over. I hope getting an answer. If they not answer within a week or two or give my coins back in this time. Then they possible really scammers. But I sent earlier some DOGE and this went well, if they were scam this would also go wrong . So I hope they solve the problem.

I saw somebody on Twitter who has got the same situation going on like me. His ETH transferred to a central account/wallet and the day after he get his ETH. (I dont have the Ripples jet but situation looks the same).  Support also answered his question that they are extremly busy. I would like they replied my requests too.. but reading they are solving problems give me some hope that I will receive my coins.  Wait and see...

I also opened a topic about cryptonator. Look at https://bitcointalk.org/index.php?topic=2628097.0 if something happen I will update the topic.

Cryptonator transferred my Ripple to their own wallet. They transferred the Ripple on saturday 28-12-17 from my address (the Ripple never appeared, I have sent multiple mails to the helpdesk without getting any answer) to theirs. Maybe they fixing problems with the ripple wallet. I have spoken some other people who have the same going on.  Hope they will reply my requests and fix the problems from the people who misses their money or funds.

I also started a topic about Cryptonator: https://bitcointalk.org/index.php?topic=2628097.0

This morning I looked in bithomp to see if the Ripple still on my address but Cryptonator yesterday booked my 754,×× ripple to there own address? WTF? I did not receive an email or they did not sent the xrp to the address I asked in my last mail at helpdesk/support.

Here proof.
https://bithomp.com/explorer/rNWjXdusAV8e1Dg49WJM6RZWmYA9XiKhwJ

The address is the same as the address which opened the account (which is opened by Cryptonator for me).

Maybe they will send a mail or send the coins to the address I asked in the next couple of hours. But this is weird and looks like they took my Ripple so. If they. Here the proof that they definitely scammed my. If I hear something. I wil let know!

Me and other friends buy often cryptos at litebit and we never experienced something bad. Everything went well. So if you ask me they are definitely not scammers

Because they don't answered my support requests (from 15 & 19 December) I sent a new mail to supportdesk. Hopefully they will answer this one and resolve the problem. If they resolve it, I will let know in this topic.

I would love to come back to say I got my funds back. If they do I let know in this topic. I saw the other topic about cryptonator resolving te problem. So I expect they will also resolve my problem. But no reaction for 1.5 week en no funds for 2 weeks makes me doubt...

12 days after my first request - no answer on (all) the questions
8 days after my second request - no answer at all

I want my Ripples (back)!

Can anybody help?

I've got the same problem with Ripple. Asked the helpdesk on 15 december (no answer yet). Asked them again in new request on 19 december. Still no answer and no XRP..  I also started a topic about it at this forum https://bitcointalk.org/index.php?topic=2628097.0. I understand that it must be busy but waiting 1.5 week is not funny anymore...

What happened::
I purchased 754.** XRP at litebit.eu.  I paid at litebit.eu and they sent the XRP to the ripple deposit address mentioned in my cryptonator account.  I still have no access to my purchased XRP because they are still not in my cryptonator account.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=334380

Proof:



Amount Scammed: 754.43 XRP / € 493

https://bithomp.com/explorer/rNWjXdusAV8e1Dg49WJM6RZWmYA9XiKhwJ

I want to have access to my purchased XRP in my cryptonator account

I was thinking if I had to post this. But no reaction on my question since Friday 15 December and no XRP since 6 days did my decide to post this.
I think cryptonator scammed me cause I still have no access to my purchased XRP at litebit.eu. I purchased ripples at litebit.eu and sent them to my ripple deposit address mentioned in my cryptonator account. But they never appear.

14 December : I send 20 ripple to activate my ripple address which is needed to have an active account.

15 December: I bought around 12 o’clock in the morning 754.xx XRP at litebit.eu and sent them to my ripple address.  

15 December: Because I did not receive the XRP in the evening I send an email and asked about the 20 XRP and the 754 XRP I bought. I get almost immediate answer but only at my 20 XRP question. They said “ The Ripple network requires 20 XRP to be on any active address hold as a reserve https://ripple.com/build/reserves/ . This amount does not go anywhere and permanently deposited on your address so it remains active, it is not reflected on your Cryptonator balance. Basically this is just a one-time payment for creating an active Ripple address. “  *the Ripple block explorer do count the 20 to my balance, so why they say its a payment??*

16 December: Still no purchased Ripple and still no answer on the question why the XRP still not in my account. So I send a reply on the answer of yesterday. Till now NO ANSWER.

19 December: I thought, they won’t answer my question anymore so I send a new mail to the support.


Then I received the auto-message “===========SUPPORT IS OVERLOADED WITH REQUESTS. FIRST RESPONSE TIME 48-72 HOURS=============”
It is 48 hours after my second mail and 6 days after my first mail. No Ripples and no answer on my question.

I enclosed some proof for my accusation.



https://bithomp.com/explorer/rNWjXdusAV8e1Dg49WJM6RZWmYA9XiKhwJ

I still have no access to my purchased XRP because they are still not in my cryptonator account.

I already cleared my balances to other wallets, so my question in second mail about the changed doge to XRP is solved .

*sorry for my bad English*

Today I received my coins!