hello mktcoin

a query, I made a transfer of exchange ccex to my wallet of mktcoin, with transfer id in infomktcoin.org cacafa110b6c6af7f53986f1b31d5c489998d0402c08500bc46cc78a864bdbe7  in which my wallet address is correct and the operation is already confirmed but does not reach my mktcoin wallet, any Solution for my coins to reach my wallet, I have heard that others also happened the same, as I solve.

Thank you