I applied for tier 1 and 2 verification 3 days ago but they are still in process. From the FAQ it says that it usually takes minutes to process tier 1 and 2 verification but there is an exception if manual review is needed. What is the criteria for manual reviews? Anyone having similar delays for tier 1 and 2 verifications ?
It has been 10 days since I applied and I have 5 support tickets that have gone unanswered with the oldest being a week old. I've given up on Kraken. I finally bit the bullet and moved on to Binance. I really didn't want to use a Chinese exchange, but Kraken service and support is NONEXISTENT. While I was waiting I sent a test ETH transfer to Kraken, and it still hasn't shown up after over 48 hours, but the transaction shows as being confirmed and completed on my wallet. WTH???
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