im in the same boat....

tried to move out $15.00 worth of btc and i saw a $25.00 fee.....
 
is there a work around here? i mean whats the use of my btc's if we cant even move it.

i just withdrew from my btc wallet at cex.io and transferred to my other wallet....

checked and double checked everything before i pulled the trigger to transfer....

i  authorized the transfer from the email they sent me....

but my other wallet hasnt received my btc.....

my cex account shows that i have zero balance on my btc wallet...

on the Finance Activity page ... it says Transaction was rejected....

on the Transaction page ... it says Transaction Being processed.... 

on the Payments page.... it say Status : Payment Verification  We are checking your payment details. Please allow us some time to process....
 

so which one is it? was it rejected or pending?

when will i get my btc back?

anyone had the same experience?

Mr. CEX my user id is  UP114133544, please help... any assistance is appreciated....


this is my first time dealing with CEX... frustrating....