So yes, they are definitely either compromised or a scam all together. A few weeks ago, I transferred a small amount of BTC into their exchange for the purpose of buying NEO. A month later, still no NEO and do not have my BTC back because they changed all of the fee limits making it impossible to get my BTC back.

Yesterday, I called them to find out how to get the fee set to what it needed to be to allow me to move my BTC. The guy was very friendly, was trying to "help" me for over an hour. Said he needed to remote into my computer and change something with the server etc. So of course, I let him do it, the screen kept going blank on my side to where I could not see what he was doing. I'm waiting and waiting on him to be done with what he is doing and the line went dead. I tried to call back several times and the phone number is not reachable now.....

I open up my computer, that is still "being controlled by a cloud administrator," and see that he logged into my coinbase account, purchased $716.00 worth of BTC and sent it to himself!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Both numbers on google are not their phone numbers or the lines are being rerouted! Thankfully it comes out of my credit card and I can report it but then I was on hold for 3 hours strait with coinbase without ever talking to a human, to get it reported, never got a hold of them either.....JUST BEWARE!!! They will steal your shit....

And my BTC is still stuck in their "exchange" ...or whatever the fuck they are running