Now I've got my money. There was an issue with their XEM wallet and with many users arriving. Now I think, that their problem is in scaling and they are not so PRO in making bussiness. They haven't a big state of people, but they add very big amount of coins, which are hard to support. That's why there can be delays - be aware of it - watch at their Coindesk first, and forum - if there is an issues with ur desirable coin.
May be I can give this exchange a second chance. But I will avoid it if there is an alternative at Binance or Bittrex, for example.

I used it too before - for two times everything was good, but before christmass, missed deposits appeared. People are upset. Me and another people lost good opportunities because of it. And there is no support. May be they are just still relaxing? But it's not serious. If u provide services, make it work, or stop it for holidays. But no replies, no support. People send big money there, but it does not come to deposit! How can I say Cryptopia is not a scam? May be this service is a semiscam - someone don't have troubles, but another loose their money. Is it all right? Semiscam is a scam too.
If I'll get my money, I'll write it here, but if not - u may freely think it's a scam.

I think it's scam. Some people didn't really get their deposits. As me too. I deposited 180 NEM 23rd december 2017, and still nothing came. Noone answer to ticket. But as I can see on blockchain, my transaction was completed and I sign a correct message for transaction. Everything was checked and everything is correct, but still no reply and no depo.


Another link from another man here:
https://cryptopanic.com/news/539263/cryptopia-scam

Comments here:
http://www.bestbitcoinexchange.net/en/cryptopia-co-nz-scam-or-not/

And watch their forum - many people do not get their depos and no support:
https://www.cryptopia.co.nz/Forum/Thread/4013
https://www.cryptopia.co.nz/Forum/Thread/3542
https://www.cryptopia.co.nz/Forum/Thread/4543
https://www.cryptopia.co.nz/Forum/Thread/4022
https://www.cryptopia.co.nz/Forum/Thread/3561
https://www.cryptopia.co.nz/Forum/Thread/4492
https://www.cryptopia.co.nz/Forum/Thread/4564
And much more...

And read their twitter too - almost all comments are about missing depos!

It's just a little of what I found.

I think it's scam. Some people didn't really get their deposits. As me too. I deposited 180 NEM 23rd december 2017, and still nothing came. Noone answer to ticket. But as I can see on blockchain, my transaction was completed and I sign a correct message for transaction. Everything was checked and everything is correct, but still no repley and no depo.


Another link from another man here:
https://cryptopanic.com/news/539263/cryptopia-scam

And watch their forum - many people do not get their depos and no support.