I am very sorry about this case, please tell me your transaction ID and full name so that I can check your order.
Yes, IDs are required as a security measure against fraud.
Now, we have added OKPAY as payment so new customers first have to make a purchase via okpay, after they have been accepted by OKPAY and verified they can then make future orders with paypal.
I know this might seem complicated for some people, but we have to do this to protect our business.

You can look back at the thread, we are solving all issues, we have over 100 customers everyday and are doing our best to satisfy them all.

So again, please provide me with all your details so that I can check for you.