just trying to verify my account on this site.

but they declined my verification 2 times.

first :
We declined your documents for a reason: Please upload ID card (2 sides) or International passport.

second :
We declined your documents for a reason: Please upload International passport with MRZ code.

when i'm asking why i should give them passport with MRZ code

18:14
me : i didnt see any MRZ code
18:15
agent : we will put this information into website in near future
18:16
me : so you still declined my verification?
18:17
agent : yes, because our system can't check document validation without MRZ code.


really bad service and information.
better stay away from them!!