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it's been about 8 or 9 days for me too, dang, I got verified for 1.99, then bought a dollar worth of coin, which made me think the system was legit, so I definitely tried to feel it out as much as possible. once I got my dollar of bitcoin, I thought 200 would be fine, now I wait still.
I'm looking into using dwolla and and campbx, should be legit. I just want that coin already so I can be done with the company.
Maybe if they change their company image in the future, I'll work with them again, but not yet unfortunately.
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I like bitcoin so far, it's a great idea.
I know you can buy bitcoin on btcquick.com, but don't be deceived, it's not very quick at all.
Hopefully this company mentioned above can improve their customer service quickly badum tch! pun intended.
I may look into local bitcoin if btcquick doesn't provide me with better service soon, although I would prefer to ONLY use btcquick if it were quick!
Alas, we dream today, hopefully that dream can come true in the future.
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Halo Kimby, I've experienced the same level of customer service with this company. I made an order on monday night, and here I am with no bitcoin, even though they have "50" in stock.
I understand that order confirmation and private key funding are two different things, as the CEO said (who is a member on here named ascension), but the thing is that when you here the name btcquick, you assume that you GET bitcoins quick, not they take your munny quick, then make you wait days without even the slightest amount of communication.
What peeves me the most is how there is simply no communication, I've opened a support ticket, I've called several times, I've done my part, and this company still doesn't even say "oh, we didn't know it would grow so fast, and now we're shorthanded, BUT we're doing our best to get you guys those coins!", no, nothing. I'm not happy at all.
Who knows, the company could be having trouble with currency issues, or staffing issues, or something, but whatever it is, they should inform the customer somehow as to which way they are having trouble, but they haven't. There's many others who are pretty peeved about it too.
This next part is directly for Ascension: If there is something that the customer can do to make this process more quick, then I'm sure every customer would be happy to oblige.
Also to add, I've called my financial institution, and they're not withholding the payment.
Please give me my bitcoin.
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