My account has been disabled (created 19 feb 2014). Please PM me
Update: I found an email from March 16 2017 warning about a failed log in attempt. The IP address pointed to Ukraine. That was definitely not me. Have it been disabled for security reasons?
Yes. Same thing happened to me. It ended up that my account was compromised because I registered my email on a new bitcoin faucet-type site that required my email registration. “Hackers” will try to use your same login credentials as the ones you’ve used on their sites on many other sites out there.
The fix to this was for me to register a new email address for the sole purpose of using for site registrations, while keeping my main email address to only be used for trusted sites and exchanges.
I’ve also enabled 2FA on every site that allows it, and changed my bitcoin addresses on the different sites that I am registered to.
Regarding c-cex, open a support ticket explaining the situation, and hopefully they get back to you to unlock your account. In my opinion, though, they are a shitty exchange, so it may be best to find another exchange that doesn’t operate the way they do. Hope you didn’t lose too much from being locked out.
Good luck!
Thanks for the reply,
I hope the scammers didn't succeed and that you were eventually allowed back to in by c-cex.
Unfortunately their support is closed(!) to sometime into January - holidays. No possibility to open a ticket at the moment, that's why I gave it a try here.
Whatever funds the account may hold will be considered a win for me. I have been out of the game since the summer of 2014. Just scanning old accounts to see whatever might be left there. So far it has been a pleasant surprise
(except for all those exchanges that has been closed for various reasons)
Show Posts
