Same. Same. As soon as I get back in, I'm moving funds to cold wallet and never looking back at Kraken again. So unprofessional imo. If your bank disabled your account with no explanation or even better, TD-Ameritrade did, heads would roll, they would probably make the evening news.
Edit: If you haven't already escalated your ticket, do so here. Don't know if it helps or not honestly though.
https://www.reddit.com/r/Kraken/comments/7jbb91/weekly_rkraken_escalate_your_support_ticket/