I have had my Kraken account since May of 2017.
I have submitted the necessary documentation for Tier level 3.
I have made 4 crypto withdrawals in the entire history of my account.
All 4 withdrawals have been in Bitcoin (XBT).
The 1st withdrawal was on November 16, 2017 to the amount of 0.499 and was a success.
The 2nd withdrawal was on December 17, 2017 to the amount of 0.084 and was a success.
The 3rd withdrawal was on December 29, 2017 to the amount of 0.05 and was a success.
The 4th withdrawal was on December 30, 2017 to the amount of 0.03491 and was a success.
Today is December 30, 2017 and it is 11:54 MST.
When I click on "Funding", then "Withdrawal", then "Bitcoin (XBT)", I am met with the following message:

"This action is not available for tier level 3
Your current funding tier level (3) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits."

According to the "Get Verified" page, Tier 3 has a daily withdrawal limit of $50,000 and a monthly withdrawal limit of $200,000 of crypto.

I am obviously nowhere near reaching my daily or monthly limits as stated above with the 4 withdrawals I have made. This leads me to believe that I am not actually verified to tier level 3, which is ridiculous as I have submitted the necessary documents to support tier level 3 at least 6 months ago.

I also notice that when I look on the "Get Verified" page, Tier level 0 says "Verified" on the right hand side of the page whereas the levels 1-3 all still say "Processing".

Fuck Kraken, most broken piece of shit exchange I've ever had the displeasure of dealing with. I've signed up on Binance and Tradesatoshi earlier this week with 0 hiccups, truly verified within a day, depositing/withdrawing/trading all just fine and without any Gateway 520 error bullshit.

Kraken has always been shitty but in the beginning I didn't know any better, now that I've seen a few other exchanges in action it's very clear to me that Kraken is not worth dealing with. Their support page is beyond useless as well.

Just wanted to share my experience and a personal bit of advice.