Hello Bitcointalk Community,
how much time does it take for an account to reach Tier 3 verification?
I have uploaded documents on 19th of December, and got only Tier 2 level and my documents are still under review. I have deposited Euros to my account and the transfer is on hold as well. I have tried contacting Kraken support and wrote several emails, sadly with no answer at all.. It took more then 2 weeks already, I cannot use my money, nor I receive any information from Kraken. It's a bit scary seeing some other exchanges collapsing..
What do you guys think is Kraken still trustworthy?
BTW, my support ticket is 1110363