Okay so you respond to everyone else’s problems on the forum here except mine? Unreal. Days later, and no response to my tickets, yet you can reply to my posts and others problems on here. What an absolutely bonkers approach to customer service.

Dude you are being argumentative with me for absolutely no reason. At what point did you miss me stating that I PM’d livecoin with all of the details you mention above? I have zero interest in posting this personal info on a public platform. They have my details. For the love of god can you just troll someone else and allow me to get assistance to my problem in peace please. Every post you make is extrapolation to the absurd where you continuously make up nonsensical accusations against me and claims on my behalf. I have no idea how you deem this to be helping, but you honestly aren’t.

You clearly have great difficulty understanding this.

1. I lost these funds on the initial exchange, when the crypto was appreciating.
2. Me posting on here is to get attention to my complaints, it has been a few days now without reply through formal mechanisms and channels.
3. Stop making stupid assumptions on my behalf (ie me logging numerous tickets today or not understanding the fundematal principles of currency appreciation\depreciation or the fact that I dont already trade on multiple crypto exchanges and know how this works), you aren’t helping. I instantly logged the ticket when I noticed this discrepancy as the quantity of hst received in exchange for ethereum was not correct and resulted in hundreds of dollars disappearing in the exchange.
4. Of course I checked the order section first before logging the ticket.
5. You seem to be more concerned with “defaming” than actually providing a semblance of understanding to my plight, while making up a number of silly scenarios on my behalf which leads me to strongly believe that you are a puppet account since you seem to be of the opinion that I am lying to you for some reason and that the realities documented above have been made up by me somehow? I have no interest in defaming anyone, I just want my missing funds, that’s it?

Speak for yourself. I have logged numerous tickets without the slightest response. I got a response via pm after sending a pm, to log yet another ticket to the myriad of my other unaknowledged tickets. This has nothing to do with patience and everything to do with running your operations professionally, particularly in a time sensitive environment like this where time is of the essence, and especially when dealing with peoples hard earned money which they entrust you to responsibly manage on your end after playing your role. Hundreds of dollars disappearing into the ether without response, while responding with condescending messages to log yet another ticket is not the way to gain confidence, let alone run a business. I will gladly take my funds elsewhere, just return my funds to me.

This also has stuffall to do with a wallet. My funds literally went missing while attempting to buy hst with credited etheruem gains on the livecoin exchange. Are you also seriously blaming resourcing management in terms of staffing on this exchange on me? Are you seriously suggesting the panic in realizing that hundreds of dollars are missing from your account after a trade on this exchange is exaggeration on the part of the numerous people who have complained about the same thing?? Get real, please! You come across as being a puppet account for this exchange. Please just return my funds to to me so that I can find a more credible exchange and one which has a semblance of customer service let alone offering value. You clearly don’t need let alone appear to be interested in the business of dealing with customer complaints or maintaining customers.

The support on this site is abysmal and should serve as a rude awakening to anyone considering using this exchange. No reply to any of the support tickets. Hundreds of dollars, just vanished into thin air and the response one gets is to please log a support ticket when seeking resolution, to ignored tickets. What the actual hell!

Good Day Livecoin please can I have feedback to my query?? I have logged several tickets on your website without any response?

Almost 320 dollars of my money has disappeared after buying HST with 0.880743 ethereum i had deposited to you yesterday. Yesterday It shows that i had a USD equivalent balance of 809.08317 dollars but today my balance is 603.01008 and this is not attributed to the crypto devaluating during this period?? I have sent you the transaction id as well via private message.

Please, can you urgently advise what is going on? Can I please get my funds back.