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1  Economy / Service Discussion / Re: mtgox sepa deposit still not in my account on: November 13, 2013, 10:01:35 AM
I still have nothing.

Do someone knows any other ways to contact them? I'm really starting to think I won't see my money again.
2  Economy / Service Discussion / Re: mtgox sepa deposit still not in my account on: November 11, 2013, 11:18:10 AM
Hey, np Smiley

About the reference number, I've well added it to the field "reference" and I've sent them a screenshot of that.

I've had a answer from them during the night. Good news, they lost the money:

Quote
We have forwarded your request with high priority to our banking team to locate the delayed deposit funds and add it to your Mt Gox account. We appreciate your patience and we will keep updated once the funds are located.

I have still nothing in my account and it's now 8 PM in Japan.
3  Economy / Service Discussion / Re: mtgox sepa deposit still not in my account on: November 10, 2013, 05:03:43 PM
can you develop?
4  Economy / Service Discussion / Re: mtgox sepa deposit still not in my account on: November 10, 2013, 03:56:37 PM
wow I just saw the other threads about withrdawing bitcoins difficulties. Now I'm really worried
5  Economy / Service Discussion / Re: mtgox sepa deposit still not in my account on: November 10, 2013, 01:48:04 PM
Thanks for your reply. I wouldn't be worried if SEPA was not supposed to be fast. The money has reached them the day after I made the deposit
6  Economy / Service Discussion / mtgox sepa deposit still not in my account on: November 10, 2013, 12:47:46 PM

Hi,

I made a relatively big deposit on monday. the money has been wired to mtgox bank on tuesday, since then there is still no news of the money into my mtgox account (I've well added my mtgox account number as a reference for the wire).


I've open a request on the support desk on wednesday. They first asked me to provide a screenshot of the wire confirmation which I did and now I've got no news from them.

This start to be stressfull and I'm very angry right now because bitcoin rate explodes in the meantime!

What can I do? What can be the problem?

It's impossible to contact them by phone or chat, do you have any advise?
7  Other / Beginners & Help / Re: mtgox sepa deposit still not in my account on: November 09, 2013, 10:43:25 AM
It was EUR deposit and as I said it's already gone from my bank account. No problem on my side.

I didn't actually chose this exchange but bitstamp was a pain in the ass with my documents since 2 weeks (rejecting everything) so I gave up and the prices were close enough at the time I deposited. I try to buy bitcoins since it was still $180...

At this point I just want some news of my money.

8  Other / Beginners & Help / mtgox sepa deposit still not in my account on: November 09, 2013, 10:21:50 AM
Hi,

I made a relatively big deposit on monday. It has been wired to mtgox bank on tuesday, since then there is still no news of the money into my mtgox account (I've well added my mtgox account number as a reference for the wire).

I've open a request on the support desk on wednesday. They first asked me to provide a screenshot of the wire confirmation which I did and now I've got no news from them.

This start to be stressfull and I'm very angry right now because bitcoin rate explodes in the meantime!

What can I do? What can be the problem?

It's impossible to contact them by phone or chat, do you have any advise?

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