Alright, so they finally gave me a response to my support tickets. They told me to give them a screenshot of the error message I receive when I try to login even though I explicitly said that "nothing happens when I click the login button", there is no error message.

About the account verification. They failed to give me a reason of why my formally stamped proof of residency specially ordered from the government of Norway isn't "good enough" for them. They then told me "We request you to submit the complete online statement of the mobile bill.as screenshots wont be accepted". I can view my online phone bill, but there is no way to give this to mt gox without making a screen shot, there is no export button or anything of that sort.

There has to be someone here that has successfully verified their account at mt. gox? I would like to know the secret to making this happen

Yeah they do. Mt Gox has held my bitcoins captive for two months now, I'm just extremely glad that the bitcoin value has kept rising and that I don't have acute need for them. Imagine if a real bank would do that to our money, it would be far from acceptable.

That's the idea, but I can't move my bitcoins unless my account gets verified I have to give this verification another go, but I have no idea of what kind of "proof of residency" they actually require As I said, I live with my parents so I have no bills that are in my name.

So it's been more than two months since I foolishly sent some bitcoins to Mt Gox. I quickly discovered that I needed to "verify" my account to be able to transfer them back. I reluctantly uploaded a picture of my drivers license and an old bill. After about three weeks they denied my application. As I don't really have any other bills to send I ordered an officially stamped proof of residency from the government of Norway and uploaded that as soon as I got it. Another month went by before they to my big surprise managed to deny that one as well. They are not answering my support e-mails and it takes them several weeks to actually take a look at my attempts to verify my account. I'm completely dumbstruck by this, how is it possible that one of the biggest exchanges in the world can treat me this way? At what point should I just give up?

Another issue that I've been having is that I can no longer log in to my mt gox account. It seems that the login button isn't functioning anymore, absolutely nothing happen when I click it. I've tried it on two computers and two different browsers. I'm in desperate need of some aid here