Alright, so they finally gave me a response to my support tickets. They told me to give them a screenshot of the error message I receive when I try to login even though I explicitly said that "nothing happens when I click the login button", there is no error message.
About the account verification. They failed to give me a reason of why my formally stamped proof of residency specially ordered from the government of Norway isn't "good enough" for them. They then told me "We request you to submit the complete online statement of the mobile bill.as screenshots wont be accepted". I can view my online phone bill, but there is no way to give this to mt gox without making a screen shot, there is no export button or anything of that sort.
There has to be someone here that has successfully verified their account at mt. gox? I would like to know the secret to making this happen