Friends, the exchange Coinexchange has so much bad reputation that it seems to be a scam there are many unresolved tickets, it is possible to access another exchange for all MAG owners since the price is going down due to that
https://bitcointalk.org/index.php?topic=1532173.240
We highly doubt coinexchange.io is a scam. They have always given us a good treatment and unresolved tickets are of people who couldnt understand that IF Bittrex had to close their new account sign up due high interest.. then maybe coinexchange.io has so many tickets they simply havent gotten to their instead of scamming. Until now ALL of our users tickets have been resolved.
Personally i do not believe exchange reputation has to do anything with our price.
Fluctuations happen all the time and You cannot expect us to grow forever. Market always corrects and then continues.
Personally I've a ticket open with CoinExchange since Jan./13th; recently with GDAX (Coinbase) they gave me a standard answer after 16 calendar days. Kraken is on the middle (Let say "was", because I quitted to use it due to his instability). With Cryptopia I'm still waiting an answer since middle of December! ESPECIALLY WHEN YOU NEED AN ANSWER IN MINUTES FOR AN ORDER STUCK!
I see the panorama of assistance very dark with any exchange!