I paid via Paypal and eventually got my money back.
About a week after filing my dispute for refund I got this email from paypal:
Hello <My Name Here>,
The refund sent by Robert Nettlefold (sales@payonix.com) did not clear from the sender's bank. You have not received funds for this payment in your PayPal account.
Please contact Robert Nettlefold regarding this refund.
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Refund details:
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Amount: $3,799.00 AUD
Sender: Robert Nettlefold
Sender's email: sales@payonix.com
Transaction ID: <xxxxxxxxxxxxxxxxxxxxxxxxxx>
Transaction date: 18 Nov 2013
Sincerely,
PayPal
Shortly after that email PayPal sent me an email telling me they had retrieved the funds and I should expect them in my account in the next few days, and it eventually came through.
Not sure if it was actually refunded by 'Andrew Thomas/Robert Nettleford' or forcibly refunded by Paypal.