Well that is really odd - since I contacted your provider (Moneypolo) MYSELF and they CONFIRMED the money has been returned to you. They responded within A DAY. I've even attached their response to the ticket on your support platform. It has been way over a month since I opened this ticket. Now stop lying and return the money please!

Your provider responds immediately via Livechat, phone and within a day on email, I have checked myself. If you got no response, contact them again. Their phone number is  +44 (0) 203 542 1636 .

Also, honestly, why should I even care about your providers? I am your customer, and you have stolen my money. What goes behind the scenes is your problem, not mine!!! If you pick bad providers, you need to take the hit, not pass your problems to your customers!!!

Still no fix.

Also, I've been contacted here in DM by https://bitcointalk.org/index.php?action=profile;u=1732175 , claiming to be exmo support - is this really a member of exmo support team or an impostor?

Exmo support still ignoring my ticket -  #348171 . 1 month after withdrawal still no money. MoneyPolo confirmed the money has been returned to EXMO, but exmo hasn't credited it into my account.

Can you please fix this and stop ignoring ? #348171

I asked support recently. The answer is still pretty much the same (they're working on it, will be soon..)

Two weeks since my withdrawal to Mastercard, still no money to be seen and no reply from support! Ticket #348171

Another uncredited transfer: ticket #361155

Can you please credit it?
Thanks

Hi, my XRP deposits are not showing up in finances (confirmed by the network), ticket #359643

Also, still no solution to my stuck card withdrawals, ticket  #348171

Can you please have a look?

Thanks

Hi,
I've withdrawn money to Mastercard a week ago, still haven't received it. Shows as "paid" in my history - which is definitively not the case.

Can you please look into this?

Ticket #348171

Thanks

Hi,

I've been waiting for account verification for over a month. I appreciate you guys are busy, but this seems excessive even then. Could you please look into it?

My ticket number  #341969

Thank you!

Can anyone pls share how long does it actually take for the ADVcash plastic card to arrive with the free shipping option (into EU)? I'm sure its not 7 weeks, there isn't any service even available that would take that long..

My LTC deposit confirmed by the network, but never appeared in EXMO account. EXMO can you please look into it asap?

Thanks

Ticket #325508

exmo have now deposited my money. While the delay was horrible, they honoured the transfer. Thanks

Deposited significant XRP to your exchange, these got confirmed by the network, but never credited in my EXMO profile. Meanwhile XRP is dropping and I'm loosing money.

This is unacceptable - basically taking my money away!!

Please credit my money
Ticket id 310672

Will SEPA withdrawals ever be an option?

All the other options have ridiculous fees (to get the money into an actual bank account)