The address of ETC and ETH are identical on kucoin??
In my kucoin wallet, they are not the same!

It's been 3 weeks that kucoin does not answer me anymore ...
I contacted them by email and on their facebook .... but no sign of life

Thank you for your support, and glad to not be the only one to make this mistake ...

I was so anxious to have made this mistake! But what I'm most excited about is the service of kucoin .... More I talk to them about my problem, and the more I realize that it takes me for an idiot ... They really answer anything,  just to make an act of presence....

I really do not recommend Kucoin, the day you have a problem, do not really count on them! They are not even able to read your question correctly ....

Thank you for your answer,

I'm not saying that they have to do something, especially if it's me that makes these big mistakes.

Personally, I think that if they wanted to, they could help me to recover my eth (like to explain in my post with bittrex and the private key eth ...), but nothing obliges them to do it.

But it's not normal how they managed my request ... I had the impression of talking to a wall ... They have not even bothered to take a look at it to my problem ... it is hardly if they read my questions completely ... I was entitled to answers on half of my questions read, I had to forced them to watch my problem! and they did not move a finger!

Hello everyone!

Before starting, I would just like to say that I am aware that it is me who is making a big mistake! But if I wrote this post, it is to warn you that we should not count on these professionals in case of problems!

4 days ago, I made a very big mistake ... I transferred my ETH from Binance to a ETC wallet of kucoin.com ... A very big mistake of MY PART which cost me 2.000 € .

But of course, kucoin.com did nothing to help me, on the contrary ....
That's what happened:

4 days ago, when I saw that my ETH did not arrive on my kucoin.com account, I contacted their service to know if it was normal, they answered me directly by a copy / paste that it was normal, that the network eth was saturated, and not iniquity ...

The next day, I return to kucoin.com to see if my eth did not appear .... I resume contact with kucoin.com stating that  it's been 2 days that I wait for my eth and I'm entitled to the same answer copy / paste of the day before ... I ask them WHEN I would receive them ... and they answered me YES ...
I repeat my question to know WHEN I will receive them and I am still entitled to the same answer ... network saturated eth, do not iniquity ....

The next day, still not received my eth ....

Yesterday, I started to lose patience, and I had to OBLIGATE THEM TO TAKE MY PROBLEM MORE SERIOUSLY!
They asked me the deposit address, the TXID ....
I have explained to them that my transfer order does not appear on their site (=> they do not even look at my problem once, I was entitled to all-purpose answers, based on my questions read half !)
There I realize that I sent my ETH to a bad address ... And I start to panic!
I send them the wrong address explaining to them MY ERROR, and asking them if they do not know where this address comes from, if I will not have sent my eth on the wallet of another currency of their site. Of course, I get a quick answer DO NOT KNOW. (not the least effort on their part!)
So I start looking for where this address comes from, by opening the wallet of each of the currency of their site, and I notice that it corresponds to my ETC address.
I tell them my mistake, and I'm told that I can say goodbye to my eth:  

I search a little on the web, and I find other person who made the same mistake as me ....
- https://cryptofr.com/topic/3412/environment-eth-on-a-address-etc/6
It is explained that it is possible to recover its eth transferred on an ETC wallet with myetherwallet.com and the private key ETC
- https://askfrance.me/q/Eth-envoy-l-adresse-etc-25648083746
He found them thanks to bittrex!
-On Binance.com, the address of my ETH wallet is the same as my ETC wallet...

I share my discoveries with Kucoin.com, as it's not impossible to find them, it's just the wrong time from them, and from the beginning, they did not want to take my problem seriously, that they do not care about me, and / or want to steal my 2000 €.

More answers!

So here, € 2,000 in their pocket I want to say! Do not rely on their services, they are just there to make an act of presence! ***** service, pay attention to their "professionalism"